Shipping policy

Shipping

  • To return your product, please email craftinginthedark@mail.com for the returns address.
  • Our shipping costs are non-refundable. If you receive a refund, the cost of the original shipping will be deducted from your refund.
  • You are responsible for paying for your own shipping costs for returning your items. 
  • Depending on where you live, the time it may take for your exchanged product to reach you may vary.
  • Only when we receive your items back will we begin the process for a refund.
  • If you are shipping an item over ÂŁ50 you should consider using a trusted and reliable shipping service or purchasing shipping insurance. We take no responsibility for items that are sent back to us and are not received and we cannot and will not process refunds for goods not received.